Application Access & Login
Troubleshoot login issues and manage app access.
Get paid now button isn't visible on Access PayWise+ applicationGet paid now button isn't visible on your Access PayWise+ application.
Employee unable to login to Access PayWise+Employee unable to login to Access PayWise+ on initial registration.
Error message 'Unable to load data' when logged into Access PayWise+ appError after logging in to Access PayWise+ app 'Unable to load data. Please wait a moment and try again'.
Error message 'This application needs you to sign in again'Error message 'This application needs you to sign in again' when logging into Access PayWise+.
Setup fingerprint login on the appSetup fingerprint login on Access PayWise+ app.
Employee unable to proceed past Terms and Conditions screen in the appEmployee is unable to get past Terms and Conditions on Access PayWise+ app.
Employee unable to download Access PayWise+ appDownloading the Access PayWise+ app.
Error downloading app 'not available in your country and region'Error message received when downloading Access PayWise+ app.
Using Access PayWise+ without a smartphoneClarifying whether Access PayWise+ can be used without a smartphone.
'Why this Amount' is not showing on appAccess PayWise+ app is not displaying the ‘Why this Amount’ button.
No workplace data for employee on Workplaces tab on appEmployee receiving message on Access PayWise+ app 'No workplace data. Salary info isn't available from your employer yet.'
Available balance displayed on app after withdrawalAccess PayWise+ app showing an available balance after withdrawal.