Application Access & Login
Troubleshoot login issues and manage app access.
By Gemma1 author14 articles
Get paid now button isn't visible on Access PayWise+ applicationGet paid now button isn't visible on your Access PayWise+ application.
Employee unable to login to Access PayWise+Employee unable to login to Access PayWise+ on initial registration.
Error message 'Unable to load data' when logged into Access PayWise+ appError after logging in to Access PayWise+ app 'Unable to load data. Please wait a moment and try again'.
Error message 'This application needs you to sign in again'Error message 'This application needs you to sign in again' when logging into Access PayWise+.
Setup fingerprint login on the appSetup fingerprint login on Access PayWise+ app.
Employee unable to proceed past Terms and Conditions screen in the appEmployee is unable to get past Terms and Conditions on Access PayWise+ app.
Employee unable to download Access PayWise+ appDownloading the Access PayWise+ app.
Error downloading app 'not available in your country and region'Error message received when downloading Access PayWise+ app.
Using Access PayWise+ without a smartphoneClarifying whether Access PayWise+ can be used without a smartphone.
'Why this Amount' is not showing on appAccess PayWise+ app is not displaying the ‘Why this Amount’ button.
No workplace data for employee on Workplaces tab on appEmployee receiving message on Access PayWise+ app 'No workplace data. Salary info isn't available from your employer yet.'
Available balance displayed on app after withdrawalAccess PayWise+ app showing an available balance after withdrawal.
Use Penny in the Access PayWise+ appPenny provides personalised money guidance directly within the Access PayWise+ app, helping you view tailored insights and support based on your financial information.
Penny the AI money companionPenny is an AI money companion that provides personalised guidance to help you understand and manage your finances within the app.