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No workplace data for employee on Workplaces tab on app

Employee receiving message on Access PayWise+ app 'No workplace data. Salary info isn't available from your employer yet.'

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Written by Gemma Langley
Updated over 2 months ago

There may not always be data displayed in the Workplaces tab, as this section depends on specific workplace-related information being available. Even if this tab appears empty, employees can still view their available income to withdraw by navigating to the Home tab. This ensures that access to earnings remains consistent, regardless of the data shown in other sections.

On the Home tab, employees have the option to select Why this amount? for further details. This feature provides a breakdown of their gross earnings to date, helping them understand how the available withdrawal amount has been calculated. By offering this transparency, employees can feel confident in the accuracy of the figures presented.

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