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Penny the AI money companion

Penny is an AI money companion that provides personalised guidance to help you understand and manage your finances within the app.

Written by Gemma Langley
Updated over a month ago

Penny is our AI powered chatbot designed to help you understand and manage your money. It uses the financial information already stored in your app to provide personalised and practical guidance, making everyday financial decisions simpler and more confident.

Penny acts like a financially savvy friend in your pocket, offering friendly and stress free guidance that is quick, conversational and easy to act on.

📌Note: Penny provides personalised guidance and helpful suggestions, but it does not provide financial advice or regulated recommendations.


Penny’s key features

Penny reviews your income, savings, benefits and other financial information to give you a clearer view of your financial position. The guidance is conversational, easy to follow and tailored to your circumstances.

Penny can help you:

  • Understand your pay, savings and benefits

  • Identify government support you may be eligible for

  • Suggest practical ways you may be able to save money

  • Support short‑term financial planning

  • Build long‑term financial confidence

  • Highlight support or benefits you may not realise you qualify for

Although Penny helps you make sense of your finances, it does not replace a financial adviser and does not provide regulated financial advice.


Employee use of Penny

Penny is available to all employees who have access to the app. It is suitable for anyone looking for clearer financial guidance, budgeting support or help identifying potential savings and available benefits. The straightforward explanations make financial decisions easier to understand for all users, regardless of financial experience.

📌Note: Penny is free for employees. Employer pricing may vary, so please do not confirm employer costs and always check with the Access PayWise+ Admin Team. If you need support, please speak with the Access Digital Assistant. If the assistant can't resolve your query, you will be connected to a support agent for further investigation.

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