If an employee is moved to a different Payroll within Access People this should sync across to Access PayWise+ immediately.
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If the employee is still showing on the old Payroll, please attempt to resend the employee to Access PayWise+ as follows:
In Access People go to the employee record.
Click Payroll.
Click Pay.
Click Payroll History.
Click on Pay History.
Click on Save and this will re-post to Access PayWise+.
If this does not resolve the issue, please contact our Access Digital Assistant for support. If the assistant can't resolve your query, you're connected to a support agent for further investigation.
