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Employee needs to recover funds sent to wrong bank account

Employee needs to reclaim funds transferred to an incorrect account.

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Written by Gemma Langley
Updated over 2 months ago

Ensure accuracy when entering bank details in Access PayWise+. You and/or the employee are responsible for verifying that all details are correct. Errors can cause payment delays or funds being sent to the wrong account, so double-check before submitting.
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If a transaction has gone to the incorrect bank account, please contact our Access Digital Assistant and reference the title of this article, providing details of the transaction.

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