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Employee email address needs correction

Updating an incorrect employee email address.

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Written by Beverley McAllister
Updated over a month ago

If your Access PayWise+ account is integrated with another product (such as your HR or payroll system), you'll need to update the employee's email address in that companion system. Once updated, the change should automatically sync through to Access PayWise+.

If your Access PayWise+ account is standalone, you can correct the email address by re-uploading the employee's details:

  1. Go to the Employees tab in Access PayWise+.

  2. Select Upload a File.

  3. Prepare a file that includes all of the employee's existing details.

  4. Ensure the correct email address is entered in Column E.

  5. Upload the file to update the record.

This process ensures the employee's email address is accurate and that they continue to receive relevant communications.

πŸ“ŒNote: If your integration is with Access People, Access PayWise+ uses the Personal Email field from that system to populate the employee's email address.

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