Payment Processing
Fix payment issues and reactivate suspended accounts.
Payment Errors
Fix withdrawals, bank verification, or fund recovery issues.
Error when trying to withdraw fundsError message 'An error has occurred with our payment processor. Please contact HR'.
Employee unable to confirm bank accountEmployee experiencing issues with bank account confirmation on the app.
Error message 'Bank account verification error'Access PayWise+ bank account error in app.
Employee needs to recover funds sent to wrong bank accountEmployee needs to reclaim funds transferred to an incorrect account.
Payment Suspension & Reactivation
Reactivate your account after payment issues.
Suspend all paymentsSuspending payments in Access PayWise+.
Reactivate all suspended paymentsReactivating payments in Access PayWise+.
Reactivate Access PayWise+ for all employeesEnable Access PayWise+ for all employees.
Access PayWise+ suspended and employees cannot withdraw fundsAccess PayWise+ account suspended, preventing employee withdrawals.