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Employee unable to confirm bank account

Employee experiencing issues with bank account confirmation on the app.

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Written by Gemma Langley
Updated over 2 months ago

If an employee's bank details aren't being accepted on the app, you should check whether the details they're inputting match their bank details on Access PayWise+.
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Ensure the employee is putting the final four digits of the bank account number and not the first four digits or part of another number such as their long card number or sort code.

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