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Accrued funds not showing for salaried employee from PeopleXD

Employee appears to have no accrued balance, although they have accrued a portion of their salary.

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Written by Gemma Langley
Updated over a month ago

If a salaried employee isn't accruing a balance, it's possible they've been sent to Access PayWise+ as a shift worker. To check this, follow the steps below:

  1. Log in to Access PayWise+ Admin.

  2. Locate the employee in the Employees tab.

  3. Click on their Emp. ID which should open a flyout window with their details.

  4. Under Income, you’ll see one of the following:

    • Accrued Income means they’re a shift worker.

    • Gross Annual Salary means they’re a salaried employee.

If the employee is incorrectly classified as a shift worker in Access PayWise+, follow the steps below:

  1. Check the following areas in PeopleXD. An employee is a shift worker if:

    • In Tax Details the Paid from Timesheets Input toggle is on in their Pay Profile.

    • If Positive Input is on in their Pay Group.

  2. Correct these areas if required.

  3. The employee will be sent to Access PayWise+ in the next sync (usually hourly).

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