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Income not accruing for employee in Webroster integration

Employee from Webroster is not accruing income to withdraw from in Access PayWise+.

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Written by Gemma Langley
Updated over a month ago

If an employee has been unsubscribed from Access PayWise+ on Webroster, then they'll remain Active in Access PayWise+ but we'll no longer receive shifts for them so income won't be accrued.
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You can use Advanced Find in the Staff screen in Webroster to find all staff members subscribed, or unsubscribed from Access PayWise+:

  1. On the Details list, select Access PayWise+ unsubscribed?

  2. Use the Select Option checkbox to toggle the search:

    • Checked for unsubscribed

    • Unchecked for subscribed

  3. Click Find.

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