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Income not accruing for employee in Webroster integration

Employee from Webroster is not accruing income to withdraw from in Access PayWise+.

Written by Gemma Langley

If an employee has been unsubscribed from Access PayWise+ on Webroster, then they'll remain Active in Access PayWise+ but we'll no longer receive shifts for them so income won't be accrued.

You can use Advanced Find in the Staff screen in Webroster to find all staff members subscribed, or unsubscribed from Access PayWise+:

  1. On the Details list, select Access PayWise+ unsubscribed?

  2. Use the Select Option checkbox to toggle the search:

    • Checked for unsubscribed

    • Unchecked for subscribed

  3. Click Find.

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