If the Employee ID is updated in PeopleXD, this action will create a new employee record in Access PayWise+. This happens because the system treats the updated Employee ID as a separate individual rather than an update to the existing record.
To avoid confusion and ensure accuracy, it is important to verify which employee record is correct. Specifically, you should confirm that the employee with the correct External ID is the one invited to Access PayWise+. This ensures that the right person has access to the system and can perform their required tasks.
Once the correct employee record has been identified and invited, the other record should be suspended in Access PayWise+. Suspending the incorrect record helps maintain data integrity and prevents duplicate or unauthorised access.