If the employee has not received the verification code to their mobile device after registering for Access PayWise+ within the app, it may be due to the phone number being entered incorrectly when registering.
The employee should uninstall and then reinstall the app, taking every care to enter their details correctly when registering.
If this issue continues for the employee, please contact our Access Digital Assistant for support. If the assistant can't resolve your query, you're connected to a support agent for further investigation.
📌Note: The verification code is different to the invitation code which is sent by you the employer for the customer to join Access PayWise+.