If a withdrawal is showing as successful in Access PayWise+ and not showing as deducted in Access Payroll, this may be because incoming Integration messages have been turned off in Access Payroll.
Refer here for guidance on managing your inbound integration messages in line with the Amend Pay and Process Pay processes in Access Payroll.
Withdrawal made by employee not appearing as deducted in Access Payroll
Employee withdrawal not showing as deducted in Access Payroll.
Written by Gemma Langley