In Access Payroll you will see the Inbound Integration status in the top righthand side. The status should be green which indicates that incoming integration events will be processed.
When you select Amend Pay or Process Pay, the Incoming Integration messages are blocked. This is to avoid changes happening after you have reviewed the pay details for an employee and to ensure FPS/BACS/Payslips and reports are valid and no changes have been made after they have been created.
When Period End has been completed, you must manually turn the Inbound Integration events back on, by following the steps below:
Select the dropdown in the Inbound Integration field.
Select Resume.
The status should return to green and integration messages will be actioned.
📌Note: If you visit Amend Pay and/or Process Pay but want to switch the Integration incoming messages back on, you must leave Amend Pay / Process Pay then you can re-set the Integration status.
Why is the Block Automated?
This is due to the purpose of the Amend Pay and Process Pay screens – they are for checking and creating the final exports and documents for your payroll – a change to what you have already approved or created would cause issues – especially for FPS, BACS and Payslips.
Why is the Unblocking/Re-start not Automated?
This is due to Access Payroll allowing multiple Payrolls and frequencies; if your Period end for Payroll 1 (a good point to re-start the incoming Integration messages) that may not be correct for Payroll 2 – which is in Process pay – creating FPS/BACS and Payslips.