Skip to main content

No money is appearing for any employee

Accrued balance is 0 for employees.

G
Written by Gemma Langley
Updated over 2 months ago

Before processing payments, make sure you have entered the correct Pay Periods in your integrated product (such as People Planner). These Pay Periods will automatically feed through to Access PayWise+, ensuring accurate calculations.

Once this setup is complete, the system will work correctly for all employees, and the expected amounts will transfer without issues. This step is essential to avoid discrepancies and ensure smooth payroll processing.

Did this answer your question?