When the Access PayWise+ app is installed on a new device, the employee simply needs to enter their personal passcode to log in. This passcode is not the original invitation code used during the initial registration process. Instead, it is the secure code that the employee created when they first set up the app on their previous device. By using this passcode, employees can quickly regain access to their account without needing to go through the full onboarding process again.
If the employee isn't sure of their passcode, they'll need a new invite code. To provide this, suspend and re-invite them on Access PayWise+.
Invite code doesn't work on new phone
Employee unable to use original code after reinstalling Access PayWise+ app.
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Written by Gemma Langley
Updated over 2 months ago