Why This Error Occurs
This error appears because there is no open pay period for the employee’s payroll in Access PayWise+. Without an active pay period, Access PayWise+ can't process transactions or display relevant data for that employee.
How to Resolve
You’ll need to create a new pay period for the payroll. To do this:
Log into Access PayWise+ Admin.
Navigate to Settings > Finance > Payroll > Runs.
Select the payroll that requires a new pay period.
Add a new pay period, ensuring the following details are correct:
Start Date
End Date
Cut-Off Date (must be before the end date)
Pay Day