Payroll & Periods
Manage payroll and set up pay periods.
Payroll Management
Fix sync issues, remove duplicates, and manage inactive reminders.
Payroll and periods not syncing from People PlannerEnsure seamless integration between your payroll process and Access PayWise+.
Stop reminder emails about missing pay periods for payrolls no longer in useHandling alerts for missing pay periods.
Duplicate payrolls and pay periodsRemoving duplicate pay periods.
Removing payrolls from Access PayWise+Removing unused payrolls from Access PayWise+.
Available balance showing as £0.00 despite accrued fundsWhy an employee's available balance may display as £0.00 despite having accrued funds, and steps to review and adjust withdrawal limits in the admin portal.
Pay Periods
Create and adjust periods, handle warnings, and fix errors.
Add a new pay periodCreating new pay periods in Access PayWise+.
Pay periods are incorrectEditing pay periods in Access PayWise+.
Email received with subject 'Warning - Missing Future Pay Periods'Why you're receiving missing pay period alerts.
"Payments are unavailable" error in Access PayWise+Explaining error message "Payments are unavailable because you have no open Pay Period. Please contact your administrators and ask them to add an open Pay Period".