Once a transaction has been successfully processed, refunds can't be issued for either cash or voucher payments. This policy applies to all Access PayWise+ transactions to ensure compliance and security.
Why Refunds Are Not Available
Immediate Settlement: Transactions are processed instantly, making reversal impossible.
Voucher Redemption: Vouchers are considered redeemed once issued and can't be retracted.
Security and Compliance: Prevents misuse and ensure financial integrity.
Before Completing a Transaction
Double-check the amount and details before confirming payment.
Ensure you select the correct payment method (cash or voucher).
📌Note: If you have questions or need assistance, please contact our Access Digital Assistant for support. If the assistant can't resolve your query, you're connected to a support agent for further investigation.