Vouchers can now be purchased using a personal card directly in the app. This provides more flexibility when an accrued salary balance isn’t enough to cover the full cost and helps ensure purchases aren’t blocked.
Personal card payments make it possible to buy vouchers even when accrued salary is unavailable.
📌Note: Personal card payments are only available on selected vouchers and at selected amounts. Eligibility varies by voucher, and not all voucher values can be purchased using a personal card. Any voucher and amount that supports personal card payment will be clearly indicated in the app.
Buy a voucher
When browsing the vouchers list in the app, eligible vouchers that cost more than the available accrued salary balance will show a card icon. This indicates the voucher can be purchased using a personal card.
To buy a voucher with a personal card, follow the steps below:
Open the vouchers list in the app.
Select a voucher showing the card icon.
Click Buy to continue.
Enter personal card details on the secure payment page.
Complete the 3D Secure verification provided by the bank.
Once verified, the voucher will be confirmed and ready to use.
📌Note: If the accrued salary balance does not cover the full voucher amount, the purchase can still be completed using a personal card.
Card‑purchased vouchers
Vouchers purchased using a personal card are easy to identify in the vouchers list.
• Card‑purchased vouchers are marked with a card icon in the vouchers list, making them easy to spot at a glance.
• Accrued salary vouchers appear without the icon, helping clearly differentiate them from vouchers paid for using a personal card.
📌Note: Card‑purchased vouchers work in exactly the same way as other vouchers.
Voucher availability
The Buy a Voucher option is available at all times, including after cut‑off.
Once the cut‑off date has passed, any accrued salary can no longer be used for withdrawals or voucher purchases within the app. This is because the pay period has closed, and accrued earnings are locked until the next payroll cycle.
However, during this time, you can still purchase eligible vouchers using a personal card. This allows you to continue making voucher purchases even when accrued salary cannot be used, without needing to wait for the next pay period.