Withdrawals & transactions
Monitor withdrawals, set limits, and track history.
By Gemma1 author18 articles
Withdrawal processing
Handle withdrawals and support smooth processing.
- Transaction not deducted in SelectPayAccess PayWise+ hasn't deducted the correct amount in SelectPay, or the withdrawal isn't showing in SelectPay.
- Withdrawal not received in employee's bank accountCheck Access PayWise+ when a withdrawal hasn't been received by an employee.
- Withdrawal made by employee not appearing as deducted in Access PeopleWithdrawal not showing in Access People.
- Withdrawal made by employee not appearing as deducted in PeopleXDDeductions not appearing in PeopleXD.
- Withdrawal made by employee not appearing as deducted in Access PayrollEmployee withdrawal not showing as deducted in Access Payroll.
- Withdrawals don't match Access People Planner payroll reportWithdrawals in Access PayWise+ don't match People Planner.
- Withdrawal deducted multiple times in SelectPayWithdrawals are duplicated in SelectPay.
- Withdrawn amount shows as 0Total withdrawn amount in Access PayWise+ shows 0 despite employee withdrawals.
- Employees have withdrawn after the cut-off dateEmployees able to withdraw after the assigned cut-off date.
- Savings Pot transfersSavings Pot transfers let you add money using a standard bank transfer and withdraw funds to your registered bank account.
Withdrawal limits & controls
Manage withdrawal limits and set controls.
- Set withdrawal limits for employeesSetting withdrawal limits.
- Apply only the maximum percentage of gross payConfirming whether it’s possible to apply only the maximum percentage of gross pay without setting a maximum amount.
- Individual withdrawal limitsSetting withdrawal limits for individual employees.
- Employee has withdrawn over the withdrawal limitEmployee withdrawn over the limit across multiple Pay Periods.
- Employee withdrawn over maximum after moving payrollTransactions made prior to the payroll change are not being considered.
Reports & history
View transaction history, create reports, and verify payments.
- Download a report that shows withdrawals/transactions for a pay periodA report that shows all withdrawals within a certain pay period.
- Download all, successful, failed or pending transactions for a specific time periodDownloading a report of all transactions.
- Employees can’t view all past withdrawal periods or withdrawals in the appPrevious deduction amounts are missing from the app’s History tab.